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2017 Capacity Planning in the Broadband Communication Service Provider Industry Report

The 2017 Capacity Planning in the Broadband Communication Service Provider Industry Report is based off a global survey and outlines how service providers are planning for network upgrades in the wake of changing subscriber habits.

Usage Billing Best Practices

Usage billing is experiencing renewed interest as a fair and practical solution for managing broadband consumption growth. This white paper analyzes industry experiences over the past decade and provides valuable lessons in designing and managing this service model.

[Webinar] Capacity Planning: Insights for Smarter Network Investments

What could you do to improve capacity planning decisions on your network? Too many cable operators are led into a cycle of never-ending upgrades by poor insights and a lack of actionable intelligence. Without an understanding of how and where bandwidth is used on your network, it is difficult to make smart network investments and capacity planning decisions.

The Evolution of Subscriber QoE

Operators across the globe are attempting to improve customer loyalty and reduce churn rates by offering a better quality of experience (QoE) to their subscribers. But do operators understand what improving QoE really means? Is there a clear definition for this industry buzz word? This complimentary white paper addresses these questions and examines the common challenges that operators face when attempting to satisfy customer QoE needs.

IPDR vs. DPI: The Battle for Big Data

In a recent Dell report on Big Data, 89% of respondents with a Big Data initiative in progress reported significant improvements in their company’s decision making. This white paper examines the benefits of accurate automated Big Data intelligence solutions and explores the differences offered by the two main stream methods for Big Data collection, Internet Protocol Detail Record (IPDR) and Deep Packet Inspection (DPI).

Why You Shouldn't Be Afraid of Implementing Fair Access Policies

Cable MSOs face shrinking margins and higher network upkeep costs as more subscribers shift to IP-only plans. This white paper details the case for fair access policies – including usage-based pricing – in the cable broadband industry. The major challenges, benefits, and best practices of policy enforcement are examined, with a focus on examples from the North American market.

Could Usage-Based Pricing Solve Your Bandwidth Dilemma?

Cable providers worldwide are facing lower revenues and higher upkeep costs as subscribers switch to IP-only plans. In North America, operators are turning to usage-based pricing policies to recoup revenue and offer subscribers a wider range of choices. Could this be the answer to your bandwidth dilemma?

The Bandwidth Intelligence Imperative

The surge in global Internet traffic is stressing broadband networks. In this environment, more multiple service operators (MSOs) are turning to Internet Protocol Detail Record (IPDR) to manage their high-speed data platforms and businesses. Enhanced features and back office integration can make an IPDR system even more effective by providing network intelligence for capacity planning, customer support, and new service rollouts.

Professional Services

What could you achieve with honest network optimization advice? The Professional Services team can help you reach your business goals with consulting, program management, development, implementation, and training services.

Bandwidth Consumption: Management and Revenue Alignment

For years, service providers have been focused on expanding their pipe to keep up with the growing bandwidth requirements of their subscribers. Showing no signs of decelerating, global IP traffic is expected
 to grow three-fold between 2013 and 2018. Incognito Bandwidth Activity Reporter is a congestion management and policy enforcement solution that utilizes IPDR data to facilitate better network planning, orchestrate speed reduction policies or utilization quotas, and aid in the identification of users that are disposed to upgrades.